Operations May 2024

Store Notes

• Summer is fast approaching and with that comes a shift in overall business.  Below are a few best practices to prepare for peak sales to ensure a smooth transition into Summer:
  • Check in with team members about summer plans.  Review any pending requests off in 7Shifts and note weeks that already have 2 or more overlapping requests.  Just remember that a request is simply that, and ultimately we still have business to handle.  Knowing early on about time off requests allows for the best planning.
  • If you plan to take vacation, go ahead and put that in ADP and reach out so that I can update my calendar.
  • Follow up with college students as some will either be returning home for the summer, or leaving for a few months depending on the situation.  This works in the short term busy months for a temporary 6-8 week staffing help.
  • Mark your calendars for end of school (college & high schools) and area graduations as this could lead to increased requests off.
  • If any summer hiring is needed, please continue to reach out to Jackie or myself for any CareerPlug needs.

Breakout Review Contest Period 4 FINAL RESULTS

• • Check out the final results for Period 4 HERE.
  • Shout out to Craig (Hyde Park), Leonie (West Chester), Vee (OKC), Jeff (Plano), Jason (Orange Beach), and Christy (Virginia Beach).  Way to knock it out of the park.  A big thank you to you and your teams for nabbing such great reviews for Period 4.
  • Keep on it through Period 5 & 6, but remember that asking for reviews is the expectation and a part of the job for all Gamemasters.  Work with your team to find the best phrasing to get those great ⭐️⭐️⭐️⭐️⭐️ reviews!  Lead by example and set the tone for your store.

Manager Self Reviews

• Self reviews are assigned in Eloomi to all Breakout GM’s.  There is a deadline for May 19th to complete these.
• Please take some time to work through them and reach out through email or Discord if there are any questions while doing these.
• Jimmy and Ben will then coordinate times with you all to review these in the coming weeks.

Gamemaster 1:1

• A new Eloomi course has been added to use as a guide for Gamemaster 1:1 meetings to help with their continued development.
• “Quarterly Reflection & Goals” can be assigned to any Gamemasters and conducted at a minimum of each quarter as a way to dedicate individual time with your teams.